Hazel” is a trademark of Ganaay Foods Private Limited, a company incorporated with registrar of companies (ROC) appointed under section 609 of the Companies Act, 2017 with its corporate office at Sai Teja Towers,Flat No.GF-C, D No 20-3/ 1-91,Sri Chaitanya Estate, Ayodhyanagar Vijayawada Krishna AP 520003 IN, in the course of its business..
Information Use Related to You
We may automatically track certain information about you based upon your behaviour on the Web or App usage. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the app or not), which URL you next go to (whether this URL is on the app or not), your computer browser information, your IP address, and other information associated with your interaction with the web or app application..
We also collect and store personal information provided by you from time to time on the web or mobile app usage. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
1. To enable the provision of services opted for by you;
2. To communicate necessary account and product/service related information from time to time;
3. To allow you to receive quality customer care services;
4. To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
5. To comply with applicable laws, rules and regulations; and
6. To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.
We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the mobile app. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure [of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the App, and opt out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may has been compromised.
We use data collection devices such as “cookies” on certain pages of the web or app to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the web/app, we may collect such information into a file specific to you.
We do not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.
The Web or App may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not manage and control.
Use and Distribution of Information
To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures. For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavors to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using the Hazel web or mobile app , you agree that the Company will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.
Please note that we will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to email@example.com for necessary action.
Communication with Company
If you wish to correct or update any information you have provided, you may do so online, on the App itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: firstname.lastname@example.org.
In the event of loss of access to the hazel web or app, you may contact the Company by sending an e-mail to: email@example.com.
Ganaay Foods Private Limited
Antharyami, 8-2-268/v/9, Vivekananda Enclave,
Road No 2, Banjara Hills, Hyderabad, Telangana – 500034
Email address: firstname.lastname@example.org